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Money on hold

SOLVED
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Member

Re: Money on hold

I had to create a personal PayPal account because a friend from another country transferred a payment for a job I did. However, the payment was for 300 dollars and PayPal automatically charged 15 dollars, and still has my money on hold. I think this is completely unfair. I've read I need to start building a transaction history but how do they expect me to buy anything when they have my funds on hold - and still charge for this service?

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Esteemed Advisor

Re: Money on hold

@scancym 

 

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and apply the new seller hold. They would also charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. (However that option is not available in every country).

 

Info on new seller hold below...

https://www.paypal.com/mx/smarthelp/article/FAQ3236


Advice is voluntary.
Kudos / Solution appreciated.
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New Community Member

Re: Money on hold

Thank you! I didn’t know you could do that. I will never accept PayPal for a pickup again. My money still on hold as customer doesn’t know how to use his phone!
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Contributor

Re: Money on hold

I’m not a seller of any tangible things. I cannot provide a tracking number or a shipping information. I’m a virtual assistant and I delivered my service. How can I get my money sooner? Please help.
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Contributor

Re: Money on hold

When you find out I would like to know.  The buyer of the service has not confirmed it and may not know how.

 

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New Community Member

Re: Money on hold

I was asked to provide a tracking number well after the the item had been sent and received, I did this as requested but still my money is on hold ,
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Member

Re: Money on hold

We have been using Paypal Account for years, 22nd July onwards all sales money has been "ON HOLD". I already put shipping information but still its ON HOLD. We are selling balloons product + service shipped with our own vechile so we dont really have tracking no. Our clients are getting confuse and stress whether are they paid or not because the fund is still in their account and they want the product to be deliver on time a schedule. We need to get the money without any delay as delivery will be on the next day itself

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Contributor

Re: Money on hold

It is absolutely harsh. There are enough scammy buyers out there now that are abusing the new system.

 

The feedback system is there for a reason - it works/worked. If you side with the buyers on EVERY transaction and PayPal holds the funds, it leaves the system ripe for buyer fraud and the system fails. I have been selling on eBay and using PayPal for over 20 years - I won't sell on eBay if PayPal is going to decide to police my funds. 

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Contributor

Re: Money on hold

Pee Pee deleted my last post.

 

It is absolutely harsh. The bay's system is based on feedback. It worked. If you side with the buyer on EVERY transaction, it leaves the system ripe to buyer fraud and the system fails. Have been selling on the bay and Pee Pee for over 20 years - I will not sell on the bay ever again if they are going to police every transaction and always side with potentially scammers.

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Contributor

Re: Money on hold

I totally agree and I have been trying to get my money released over a week now and I have bills to pay with that money! I sell a product I need to get the money to pay it back from my distributor! So when is my money going to be released 2 yrs for now? I did everything to speed it up as they say you are too do? I send tracking number and the package shows delivered and still no release what did I buy a product for a customer for them too keep using my money? I need my investment back? Come On PayPal! Stop you computer from making decision  and pay someone to do it manually! OMG!

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