Money on hold for no reason.

[DennisHyperX]

So I sold some bitcoins on the platform paxful.com and the buyer sent me the payment via paypal,I sent him the bitcoins but after couple of days(over 72 hours) my money is still on hold and I sent him the good he purchased and it arrived long ago,because he purchased a good from the internet so the delivery was instant but my money is still on hold,please help me I really need this money!Thank you!

[sharpiemarker · Accepted solution]

@DennisHyperX 

If you are experiencing delayed funds availability, here are some shipping tips that may help you get your payment sooner:

• Add tracking information: If you provide tracking information from one of PayPal’s supported carriers in the transaction details page, your payment should be available 1 day after PayPal can confirm the delivery date. 

• No Shipping Info: If your item doesn't need to be shipped (e-books, piano lessons, etc.), mark the order as Processed and provide the required details.

• Buyer confirmation: A buyer will receive a notification email once you've uploaded the tracking number. When your buyer confirms they've received the item, the payment will be released immediately. (You can also ask buyer to confirm receipt sending them the steps below.)

(These options may not be available for some countries):

Seller/Recipient: Add tracking information, first:

1. Click Activity at the top of the page.

2. Find and click the original payment for the item or service.

3. Click Add Tracking Info.

4. Select an Order Status: Processed or Shipped with or without tracking info.

Buyer/Sender: To confirm you've received an item:

1. Go to Activity.
2. Find and click the original payment for the item.
3. Click Confirm receipt.
4. Click Yes to confirm that you received the order.

Note: Not all purchases require receipt confirmation.

If buyer/sender does not confirm receipt, you may have to wait up to 21 days for PayPal to release funds.

Selling bitcoin with PayPal is highly risky so PayPal wants to make sure funds are there in case the buyer file a dispute.

[Gallegos1]

I didn't even sell any type of products my boss sent me money and now it's on hold there's no reason

[sharpiemarker]

@Gallegos1 

Then you should mark the transaction as 'Processed' and then ask sender to 'confirm receipt' as per the steps above for the funds to be released or wait up to 21 days for PayPal to release it.