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Money on Hold

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Contributor

Money on Hold

Hello, I want to ask. My friend sent me money but why the balance is on hold (pending)? What can I do for it to be claim? My friend said that her balance already cut off. I really need the money right now.

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Esteemed Advisor

Re: Money on Hold

@adjengyp 

 

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and apply the new seller hold. 

2. If they had sent using the send money > family / friends option then you would have had the payment instantly. (However that option is not available in every country).

https://www.paypal.com/id/smarthelp/article/FAQ1987


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