Money on Hold

chable
New Community Member

I recently sold an item on the clothing site "Depop". I entered the tracking information into PayPal since the transaction said "on hold" It said I would get my money within a day of delivery. It has currently been 28 hours since delivery and the money is still marked as "on hold" this is utterly ridiculous and I would like to get my money NOW. How can I fix this issue?

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1 REPLY 1

PayPal_Shawna
Moderator
Moderator

Hi @chable,

 

Thanks for visiting the Community Forum.

 

I'm sorry to hear that your funds have not been released into your available balance. Please contact our Customer Service team for additional help with this issue. 

 

I hope this helps!

-Shawna

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