Money on Hold for a while now

antearu
New Community Member

Hi, I sold an item on Depop at the beginning of February and since then the money on my account have being on hold. 

I updated the shipping status a few days back but even though it says the money will be released 1 day after, they're still on hold.

I asked the customer if they received the item, and they did, but I don't know what to do to get my money on my balance?

Thanks!

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kernowlass
Esteemed Advisor
Esteemed Advisor

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