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Money not arrived in paypal

greylag9
Contributor

Money not arrived in paypal

Sold an item on eBay which was processed. Money has not arrived in PayPal, they say they have no record. My buyer has opened a case he wants his money back which I don’t have or the goods which I can’t send because I haven’t been paid. I am going round in circles

 

 

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Money not arrived in paypal

@greylag9 

 


Go to ebay and click on 'sell' put in anything (as you aren't going to actually list anything) until you get to the main page > scroll down near the bottom and where it says payment methods check the email address that is on that page, is there a spelling mistake or old one?


Advice is voluntary.
Kudos / Solution appreciated.
greylag9
Contributor

Re: Money not arrived in paypal

Finally sorted. Unbeknown to me I had signed up to managed payments on Ebay, so money went straight to nominated bank account and not paypal