Money lost, no english service, automatic reply
MahDani
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Posted on
May-29-2021
03:09 PM
Hi there, I lost money from my PayPal account two days ago, before that occurred I have transferred money that sent to my PayPal account two weeks ago but did not arrive yet!! Unfortunately, my German language is not supporting me to make call with their call center, because I do not understand the instructions in the beginning of the call. Moreover, when I send them messages they answer with part of their FAQs!! Is there any way to get help and contact PayPal through other way? Any advices? Thanks
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PayPal Balance
2 REPLIES 2
Miller_both27
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May-29-2021
04:06 PM
PayPal_Olivia
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Jun-02-2021
11:28 AM
Hi @MahDani and @Miller_both27,
I'm sorry to hear of the difficulty that you've encountered. For account assistance in English, you may wish to try our social media options. You can PM on Facebook, or DM on Twitter.
I hope this helps!
Olivia
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