Money held

Sharon125
Contributor
Contributor

Hello, I had two  paypal accounts registered under my name.I sent money from one to the other and then closed it after sending the money. I received the money on the other one but its still on hold. it has been more than 14 days since i updated my shipping status. How do i get the money? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sharon125 

 

Then your best bet is to ask customer services to manually release the funds.

 

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


 


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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sharon125 

 

Wait up to 21 days and hopefully released then.


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Sharon125
Contributor
Contributor

Thanks. the 21 days had already elapsed 

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Sharon125
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Contributor

21 days have elapsed 

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sharon125 

 

Then your best bet is to ask customer services to manually release the funds.

 

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


 


Advice is voluntary.
Kudos / Solution appreciated.
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Twidc
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Contributor
My money has been held for 3 months for no reason
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AlissaRobichaud
Contributor
Contributor
I link my bank an card to PayPal months ago an I transfer money from my link bank account to my PayPal balance I wasn’t able to use it because there are saying my money is on hold for 180 days I need some help with that or help to unlink my bank an cards my name is Alissa Robichaud if there is anything that I have to verify I will be able to provide with that information
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