Money held.

Brandan_Smith
Contributor
Contributor
I’ve just just sold an item and they paid via PayPal just a quick transfer and the money has been held I’ve been told I need to post and add a tracking number to receive the money is this true?
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Brandan_Smith 

 

Tis true but make sure the funds are really showing in your account before shipping!

 

Sellers/recipients do this to get money sooner (may not be available for some countries):

 

 - Click Activity at the top of the page.

 - Find and click the original payment for the item.

 - Click Add Tracking Info.

 - Select an order status.

 

Note: PayPal releases funds when delivery can be confirmed with courier.

 

Or, if shipping is not required but order status is updated, ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):

 

 - Click Activity at the top of the page.

 - Find and click the original payment for the item.

 - Click Confirm Receipt.

 - Click Yes to confirm that you received the order.

 

***Not all purchases require receipt confirmation.

 

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

https://www.paypal.com/uk/smarthelp/article/how-do-i-get-my-paypal-payment-sooner-for-a-transaction-...


Kudos & Solved are greatly appreciated. 🙂
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