Money Received on Hold
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Payment hold and review
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Hi @kc_S
I hope all is well. Thank you for letting us know of your concern.
We may place a hold on payments sent to your PayPal account if, in our sole discretion, we believe that there may be a high level of risk associated with you, your PayPal account, or your transactions or that placing such a hold is necessary to comply with regulatory requirements. We make decisions about whether to place a payment hold based on a number of factors, including information available to us from both internal sources and third parties. When we place a hold on a payment, the funds will appear in your PayPal account with an indication that they are unavailable or pending. We'll notify you, either through your PayPal account or directly by phone or email, whenever we place a hold.
More information about payment holds can be found on PayPal User Agreement, under Holds, Limitations & Reserves section.
Hope this helps.
Kind regards,
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