Money Onhold

jia30
New Community Member

I am not new to paypal, and been using and having many transactions for over 6months now and have a sale for more than $100 already. why is it i still suffer for 60days onhold? 

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @jia30,

 

I'm sorry to hear that you're encountering a delay in the availability of your funds. A hold of 60 days sounds like it could be related to a reserve, or perhaps there is a particular payment that is held for other reasons. I suggest contacting customer service to look into the reason the funds are held.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

 

I hope this helps!

 

Olivia

 

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