Money On Hold

George_121
Contributor
Contributor

Hello My PayPal funds are Still On hold even after I updated my Status, how can I resolve this?

Login to Me Too
2 REPLIES 2

doodle12
New Community Member

yes mine is on hold to,

 

isn't there a way to contact them by phone ? their hotlines are not working

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@George_121 


Funds are normally released when tracking shows online that the item has been delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.
If completed and no funds are released then contact c.s. and request manual release of funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.