Money On Hold

Zetjoyce18
Member
Member
Hi! My money's on hold and can have it within 7days. Is it really 7days here? Coz thats really frustrating coz I badly needed the money though. Just asking. Thanks in advance for those wholl answer.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Zetjoyce18 

 

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. IF you have received the funds for a service or no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.

If you mark the transaction as processed then the buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always guaranteed. 
If not then sadly its 21 days.

 

 


Advice is voluntary.
Kudos / Solution appreciated.

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3 REPLIES 3

PerlieJohn
New Community Member

My client sent me payment for a service, and it's been more than 7 days already and the funds are still on hold. Can someone from Paypal help me with this one? 

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Zetjoyce18
Member
Member
This is really frustrating, because youre expecting the money and you cant have it for some reason right? Just wondering how to speed this up
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Zetjoyce18 

 

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. IF you have received the funds for a service or no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.

If you mark the transaction as processed then the buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always guaranteed. 
If not then sadly its 21 days.

 

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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