@Muhay
If its marked as completed in your Paypal account then you have paid. The fact its pending on the SELLERS end is between them and paypal as they are new sellers.
They are supposed to send your item promptly (trackable to prove delivery) and then their funds are released when tracking shows the item as DELIVERED + 3 days.
The hold is to protect PAYPAL from new sellers that don't refund buyers in the event of a dispute. If that happens Paypal refund the buyer under buyer protection and Paypal would then limit the sellers account and chase them to pay those funds back to Paypal.
Tell them that if they refuse to send then you would have to file a dispute for 'non receipt of item' and that would impact on their paypal account as they are such new sellers and the time the 'new seller hold' lasts would be extended OR they may not be allowed to sell at all.
Send them this link.
Non-Ebay Sales.
https://www.paypal.com/us/brc/article/funds-availability
Advice is voluntary.
Kudos / Solution appreciated.
