Money Hold

enterkita
Contributor
Contributor

I got payment from customer on Dec. 3rd, 2018. Paypal send an email notified that money is hold and will be released by Dec. 24th, 2018 or sooner. By Dec 17, 2018, 04:24 pm, my customer received the stuff and leaved positive feedback. Now, Dec. 24th, 2018, 04:24 pm my money still on hold. Very unpleasant deals here.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@enterkita

 

Was tracking info added to the transaction? PayPal needs to confirm that tracking indicate delivered. PayPal will release the payment within 1 day of the courier confirming delivery. After your hold is released, it may take until midnight (but it's usually sooner) for the money to appear in your account. if tracking is added, see if the customer can confirm receipt through the payment transaction in their PayPal account. If you have a hold placed by eBay you will need to contact eBay for more information.


Kudos & Solved are greatly appreciated. 🙂
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