Money Disappeared

AuthorMalaysia
New Community Member

In 2016 I ran a successful Crowdfunding campaign and raised more than 4000 USD that were channeled through PayPal. I left the money there as I don't usually use PayPal for payments. I was checking my account yesterday and I only found a balance of 400 USD. I wrote to PayPal asking for an account statement and the answer I received was that they are unable to show me transaction history. Can someone help me find a way to check my transaction history over the past few years?  

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @AuthorMalaysia,

 

Congratulations on your crowdfunding success! You should be able to see your Transaction History by following the steps in this Help Center article: How do I download my transaction history or activity?

 

I normally recommend downloading history one year at a time so the report doesn't take very long to download. 

 

Good luck!

 

 - Jon K


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