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Missing money after

SOLVED
sabanyelkenci
Contributor

Missing money after

A month ago, I uploaded 60 euro from my bank account to my paypal account, but after a long time I realized that this money never came to my paypal account. Since I log in to the application, my e-mail address is also correct. Today I sent 25 euros again to try and I need to use my PayPal account very urgently. Please help me

1 ACCEPTED SOLUTION

Accepted Solutions
PayPal_Martina
Moderator

Re: Missing money after

Hi @sabanyelkenci,

 

Thank you for your post and welcome to the Community Forum!

 

In general, if funds are not posted to your PayPal account, it means that the amount was returned to your bank account. I would recommend reaching out to your bank for more information. If you are still unable to locate the amount, please contact our Customer Service directly. 

 

If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

 

I hope this helps!

Martina

View solution in original post

2 REPLIES 2
PayPal_Martina
Moderator

Re: Missing money after

Hi @sabanyelkenci,

 

Thank you for your post and welcome to the Community Forum!

 

In general, if funds are not posted to your PayPal account, it means that the amount was returned to your bank account. I would recommend reaching out to your bank for more information. If you are still unable to locate the amount, please contact our Customer Service directly. 

 

If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

 

I hope this helps!

Martina

View solution in original post

anb0at
New Community Member

Re: Missing money after

I sent money to my PayPal account and it has not reflected after almost a week from my bank account