Mispelt family name

Philosophical
Contributor
Contributor

I have tried everything to get PayPal to correct what was obviously a typo. My family name has been incorrectly spelt LEEI instead of the correct spelling LEE which means I cannot transfer money from PayPal into my bank account. It seems such a simple problem I don't understand why it's so difficult. Can anyone out there help

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Philosophical 

 

Did you submit a name correction through the Account Settings?

 

Contact customer service for assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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Philosophical
Contributor
Contributor

Thank you. I have tried all your suggestions earlier. No joy

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