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Metrobank denied the transfer but the money was still not put back to my paypal account

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Metrobank denied the transfer but the money was still not put back to my paypal account

Hi,

 

Metrobank denied the transfer but the money was still not put back to my paypal account. I do not know how long it will take them to put it back, We received an email from paypal that the money was being transferred, but when we called metrobank, they said they denied the transfer.

 

We do not know where to go from here. 😞 Please help!