Long hold

Julzz2003
Contributor
Contributor
My package was delivered 2 days ago, yet my money is still on hold. How do I get my money to release? I added the shipping the days I sent it and tracking has shown delivered for 2 days now. I needed that money as shipping was included and it was very expensive.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Julzz2003 

 


See if customer services will manually release it for you?


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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