Living in Canada w/verified French debit Visa card; trouble adding $ to my PayPal account

shigdoo
New Community Member

As the title says I do not seem to be able to load cash into my Paypal account or use it to transfer funds to another PayPal user. (also I am now in USA temporarilly 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@shigdoo

 

Need to let PayPal know you're traveling and going to use your PayPal account. Probably why you're having all this trouble using the account based on the IP address to log on alone. The security has kicked in to block activities.

 

Contact customer service for assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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