Linking a Card

Kitoi1
Contributor
Contributor

Hi,

I am unable to link my card to PayPal. I had linked the card with my other PayPal account but then I removed it so that I can link it to my new account. I am however unable to link the same card to my new account each time I try I get the error message. What should I do? Kindly assist.

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1 REPLY 1

PayPal_Randy
Moderator
Moderator

@Kitoi1,

 

You might want to check the account's Resolution Center to see if there might be some unresolved issues impacting the ability to add the card.  If there aren't any issues needing your attention, I recommend reaching out to our customer service teams for further assistance.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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