Link card problem

MiDoOooO
Contributor
Contributor

hello, I deleted old account I make a new account and try many times to connect my debit card but I got this message:-

This card is linked to another PayPal account. Please remove the card from the other account or try a different payment method.

I need help please because I have only this card.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MiDoOooO 

 

Did you remove it from the old account before opening the new one?

If not then only customer services can help you to remove it from a closed account.

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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