Limitations

lindaewen1
Contributor
Contributor

I have contacted paypal on numerous occasions to let them know the card details they are asking for is no longer in use. I have verified my new card and they have deducted 1.50 from my account each time I have tried. I can not remember the information I gave them when I joined. I would like to remove my account and set up a new account.

 

so frustrated

linda

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey lindaewen1,

 

I'm very sorry to hear about the trouble with the old account and verifying your information. I would advise contacting us by phone, Facebook, or Twitter, as this is only something we'd be able to resolve by taking a deeper look into the account and finding a resolution. I hope this is resolved for you soon!

 

- Ashley M


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