LINKED CARD

RubyLessels
New Community Member

Hello, 

 

My card to another paypal account at the moment so I cannot add it to my new account. 

 

The problem is that I dont remember which account it it linked too, therefore I cannot remove it. 

 

Any ideas on how to find out this info? 

 

Thanks 

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@RubyLessels 

 

You are only allowed a maximum of 2 paypal accounts and only then if x1 is personal and the other x1 is business.

If you have more than 2 of the same type then you risk being permanently limited by paypal and all the accounts closed.

 

So your best bet is to contact customer services asap and see if they can help you access those accounts > remove cards > close them.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


 


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@RubyLessels 

 

You are only allowed a maximum of 2 paypal accounts and only then if x1 is personal and the other x1 is business.

If you have more than 2 of the same type then you risk being permanently limited by paypal and all the accounts closed.

 

So your best bet is to contact customer services asap and see if they can help you access those accounts > remove cards > close them.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


 


Advice is voluntary.
Kudos / Solution appreciated.
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