It's been 7 days and paypal still hold my payment.

riitz
Contributor
Contributor

Paypal said
"You have successfully updated order information. You’ll get your money within 7 days of verification." And now it's the 7th day and my payment still on hold. 

Please help me regarding this matter.

Thanks a lot.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@riitz 

 

Did the buyer confirm/verify then???


With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. As you have received the funds for a service no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.

If you mark the transaction as processed then the buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.
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