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Issues with adding a Commerzbank bank account

New Community Member

Issues with adding a Commerzbank bank account

Hello! Somehow my Commerzbank bank account has been deleted and I am not able anymore to add it back. Has anyone experienced such issues? Thank you! Daniel

3 REPLIES 3
Moderator

Re: Issues with adding a Commerzbank bank account

Hi @DanielS007!

 

My apologies for the delay and thank you for joining the PayPal Community. There are a few different situations which could cause a bank account to be disabled in our system. Most often, we receive a notification from the bank itself that the account was reported as unauthorized or that it cannot process transactions. When our system receives these kinds of notifications, it will disable the bank account from being used. Sometimes these notifications can be sent in error by the bank, and our customer service will need to investigate in depth for you. I would encourage you to contact our customer service directly to discuss what occurred. To do this, please follow the Help & Contact link at the bottom of the page, or you can also reach us on Facebook or at @AskPayPal on Twitter.  

 

I hope this helps and thank you for joining the Community!
 

Michelle 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
 

New Community Member

Re: Issues with adding a Commerzbank bank account

I also faced the same issue with Commerzbank. I believe this is system level issue. 

@DanielS007 were you able to get this issue solved?

New Community Member

Re: Issues with adding a Commerzbank bank account

I also have problems with Commerzbank and account. It is removed and now I can't add it.