Incomplete withdrawal

Ephraim99
New Community Member

Hi, I withdrew money from my Paypal account on the 7th of March and it still hasn't reflected in my bank account. My Paypal account notifications indicate that there are issues I need to resolve and I had to confirm my personal information. It states that I have limited use of my account until I resolve the issue, however, even after I took the necessary steps to do so, it still reflects as an unresolved issue but now I can't fix it because I had already done so. Could you please help me resolve this issue and get my transfer completed as I need the money ASAP. Thank you

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ephraim99 

 

As we have no idea what the 'issues' are then your best bet is to contact customer services.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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