Incomplete cash in from paypal to gcash

Adoy
Contributor
Contributor

Ihave done the GCash Cash-In process in the app and my PayPal account has been deducted but the amount has not yet been added to my GCash balance,

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Adoy 

 

If you have done the GCash Cash-In process in the app and your PayPal account has been deducted but the amount has not yet been added to your GCash balance, the transfer of money from the PayPal’s system may have not completed successfully. To facilitate checking and validation in case a refund should be made, you may contact GCash Care and provide the following information:

  • PayPal Email
  • PayPal Transaction ID
  • Transaction Date & Time
  • Amount
  • Screenshot of the transaction confirmation email sent by PayPal

https://www.gcash.com/personal/paypal/


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Adoy 

 

If you have done the GCash Cash-In process in the app and your PayPal account has been deducted but the amount has not yet been added to your GCash balance, the transfer of money from the PayPal’s system may have not completed successfully. To facilitate checking and validation in case a refund should be made, you may contact GCash Care and provide the following information:

  • PayPal Email
  • PayPal Transaction ID
  • Transaction Date & Time
  • Amount
  • Screenshot of the transaction confirmation email sent by PayPal

https://www.gcash.com/personal/paypal/


Kudos & Solved are greatly appreciated. 🙂
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