Inability to change Primary Currency

rvin1228
New Community Member

Hi,

I would like to ask if someone could help me out. I wanted to change my primary currency from PHP to USD but I can't seem to click the option (3 dots) in order to change it into my primary one. Am I doing something wrong? Please i need your help.

Login to Me Too
1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @rvin1228,

 

I'm sorry that you're unable to change your currency. If the three dot menu is not responding, please try clearing your browser's cache and cookies, restart the browser, and try again. You can also try another browser to see if it works in that one. If the issue persists after those steps, please contact PayPal customer service for further troubleshooting.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

 

I hope this is resolved swiftly!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.