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I was charged three times for debit card confirmation

JamesRC1
Contributor

I was charged three times for debit card confirmation

I tried confirming debit card three times because I was not getting the code. Later on I noticed I was charged $1.95 three times and three different codes sent to me. I tried confirming with the latest code and was told it was incorrect and after three attempts I was denied using the card. Now the card is unconfirmed and the charges have not been reversed/refunded. Pls help

1 REPLY 1
sharpiemarker
Esteemed Advisor

Re: I was charged three times for debit card confirmation

@JamesRC1 

 

If you do not act to confirm your card by entering in the 4-digit code (or your card cannot be confirmed), the charge will be refunded 75 (60 days in Brazil) days from the date of the charge. Based on certain jurisdictions (such as Brazil), the credit may not actually post to your card for up to 30 additional days.

 

If you remove your card or close your account during the time frames above, the return of the credit may not process. In these instances, you may need to contact PayPal Customer Service to have the charge refunded.

 

To have reset your card, contact customer service:

 

  1. Go to: https://www.paypal.com/smarthelp/contact-us
  2. Click Account profile and set up
  3. Click Credit or debit card
  4. Click Add and confirm
  5. Click Call Us, after the "This information might help" box

Or message PayPal:

https://www.paypal.com/ng/smarthelp/article/what-is-the-message-center-faq3037

 

https://www.paypal.com/ng/smarthelp/article/where-do-i-find-the-paypal-code-to-link-and-confirm-my-c...


Kudos & Solved are greatly appreciated. 🙂