I topped up my account, got charged for it and didn't receive my ballance.

Thomasjhu
New Community Member

So i was instantly topping up my account wich i hadn't used in a while (with bancontact). Everything went smooth and my bank account got charged for 70 euros. After half an hour i still didn't receive my paypal balance so i started searching. Only to find out that my account was limited and that i can't receive any money, but my bank account still says -70 euros. Has anybody else ever had this problem? If so, how or did it get fixed? Did i just waste a lot of money or can i get it back somehow?

I tried contacting Paypal staff but after waiting 4hours on facebook and not being able to find any phone number and/or email adress I've allmost given up all hope.

Thanks in advance to whomever responds to this
-Thomasjhu

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Thomasjhu 

 

Allow up to 14 days for it to bounce back to your bank account and if not contact c.s. or your bank for a trace.


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Kudos / Solution appreciated.
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