I need help

mariomedhat
New Community Member

I want to send money from credit card to my paypal but It failed and I didn't get the money back in my credit card! what should I do?! and I un linked the credit card from the paypal account and the money still didn't come back to my credit card! I need help please.

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1 REPLY 1

PayPal_Rich
Moderator
Moderator

Hi @mariomedhat,

 

Thanks for sharing your question with the PayPal Community forums. May I ask when you tried to send this payment? Generally, a refund to a card will complete in 3 - 5 business days but can take as long as 30 days in some rare instances. I would recommend not removing and adding the card to troubleshoot this issue in the future. If you add and remove a card too many times, the card may be blocked from the PayPal system. 


- PayPal_Rich

As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb
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