I need help about pending transaction

naq7826
New Community Member
My friend sent me money but it's on hold right now although we don't sell anything. At my side, the web said I should receive my money within 1 day of delivery, at my friend's side, it said Aug 13th, but it's almost 15th now. What should I do?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@naq7826 

 

You don't have the friends/family option to receive payments in your country so all payments are received as for payments for goods/services and so subject to the new seller hold as per link below.

 

https://www.paypal.com/vn/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297?app...


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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@naq7826 

 

You don't have the friends/family option to receive payments in your country so all payments are received as for payments for goods/services and so subject to the new seller hold as per link below.

 

https://www.paypal.com/vn/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297?app...


Advice is voluntary.
Kudos / Solution appreciated.
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