I need a PayPal Agent to help me resolve this problem, Please!

[RobertDev]

Dear Paypal, I've been having issues with your platform ever since I received money into my Paypal account.

1. I added my debit card successfully, I received the Pincode and confirmed and now my debit card is linked to my PayPal.

2. I tried 2 times adding a bank account and I get an error message "We were unable to process your bank account registration at this time. We apologize for the inconvenience.", the last account I tried was a US bank, it did not work (If you want I can provide the last 4 digits of routing and account#)

My friends told me that PayPal needs to send an update to your account so you will be able to add a US bank account with no issues.

3. Now, I'm trying to send a payment to my co-worker and it won't let me, I double-checked my preferred payment option and selected my PayPal balance, I decided to try again after 1 hour and did not work. The situation of my co-worker is critical, his son got the COVID-19 and he needs money to buy medicine here in Peru. (This is an urgent matter, I need you guys to help me). I believe you need to refresh and send an update to my account.

4. Every time I log into my PayPal account I see this alert message popping up and I don't understand why because the payment I received was released and marked as delivered and processed. Please check my account you will see I have an available balance there with no restrictions. (Please solve this as well)

I am begging you to help me out Paypal, I need to solve at least the sending payment issue. My co-worker is in need of money and I won't let something bad happen to his son.

I tried to contact you multiple times via message center and all I get are the automatic responses from PayPal, I need actual agent ready to follow up with my issue and help to solve this problem. 

@kernowlass @Moderator001 @PayPal_Roy @PayPal_EJ @PayPal_Jae @PayPal_Jo @PayPal_BJ @sharpiemarker 

[RobertDev]

This is unacceptable, no one from PayPal is giving me an answer. Horrible customer service!

I need a specialist to help me solve this issue, I have a question, I have already linked my debit card from BCP which is a Peruvian Bank

Do I have to link my bank account to be able to send money to my co-worker? is it true that PayPal site needs to have an actual bank account to withdraw or send money to someone else, Thank you!

[kernowlass]

@RobertDev 

1. This is not paypal customer services, you addressed your post to paypal and are asking customer services agents to help you so why not contact them??? This is a user to user advice forum and you have not asked us for advice.

2. We can't help you anyway even if you wanted our advice as you haven't bothered to say what country you are in.