cancel
Showing results for 
Search instead for 
Did you mean: 

I'm getting the wrong interface for paypal

New Community Member

I'm getting the wrong interface for paypal

Hello, I'm trying to add fund from my bank to my paypal. Apparently I have to click my balance and then "add money" but the problem is I don't see either of those on mobile or on desktop.

 

paypal wrong.PNG

 

How am I supposed to add money? I have my bank connected.

3 REPLIES
Volunteer Advisor

Re: I'm getting the wrong interface for paypal


@sailornaruto19 wrote:

Hello, I'm trying to add fund from my bank to my paypal. Apparently I have to click my balance and then "add money" but the problem is I don't see either of those on mobile or on desktop.

 

 

How am I supposed to add money? I have my bank connected.


Don't need to add money, select your bank account when you pay.

 

But to add money, you click transfer money on the summary page under the balance, in the next page, under Money In, click "Add money to your balance".


Kudos are greatly appreciated. Smiley Happy
New Community Member

Re: I'm getting the wrong interface for paypal

I don't see my balance, I don't see "transfer money",  I don't see any of these options, that's the problem.

Clicking summary shows me nothing.

Highlighted
Volunteer Advisor

Re: I'm getting the wrong interface for paypal

Hi @sailornaruto19

 

Did you ever get the adding funds issue taken care of?

 

Here is the Top Up link for adding funds. If the link doesn't work with your account, there may be an identity verification issue.

 

https://www.paypal.com/myaccount/wallet/addFunds