I'm getting the wrong interface for paypal

sailornaruto19
New Community Member

Hello, I'm trying to add fund from my bank to my paypal. Apparently I have to click my balance and then "add money" but the problem is I don't see either of those on mobile or on desktop.

 

paypal wrong.PNG

 

How am I supposed to add money? I have my bank connected.

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@sailornaruto19 wrote:

Hello, I'm trying to add fund from my bank to my paypal. Apparently I have to click my balance and then "add money" but the problem is I don't see either of those on mobile or on desktop.

 

 

How am I supposed to add money? I have my bank connected.


Don't need to add money, select your bank account when you pay.

 

But to add money, you click transfer money on the summary page under the balance, in the next page, under Money In, click "Add money to your balance".


Kudos & Solved are greatly appreciated. 🙂
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sailornaruto19
New Community Member

I don't see my balance, I don't see "transfer money",  I don't see any of these options, that's the problem.

Clicking summary shows me nothing.

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Oregon11
Advisor
Advisor

Hi @sailornaruto19

 

Did you ever get the adding funds issue taken care of?

 

Here is the Top Up link for adding funds. If the link doesn't work with your account, there may be an identity verification issue.

 

https://www.paypal.com/myaccount/wallet/addFunds

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