I have enough balance to pay for something but the popup still requires me to add a credit card.

Michieldc
New Community Member

I'm going on a trip and need to pay Airbnb and the only option I can use is Paypal. I don't have a credit card but there's enough money on my balance to pay for it. But still the popup asks me to put in a credit card, but since I don't have one, it won't let me go through. What can I do?

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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi Michieldc and welcome, 

 

If you are being asked to add a card even though you have enough balance then it may be that we are looking for you to verify your account before you send your payment. At some stage of every account, we will require a card to be added for verification so it may be that your account has reached this point. 

 

I hope this helps, 

Paula 

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