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I got a refund but that account is closed

New Community Member

I got a refund but that account is closed

Hello I just got a refund but the account I used to purchased with PayPal is closed I now have a new account where will my money go?
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PayPal Employee

Re: I got a refund but that account is closed

Good day @Laflacacuba, welcome to the community and thanks for posting. Regarding your concern, please be advised that refund will still go back to its original funding source. All you have to do is to contact the bank that was associated with closed account. They should be able to forward the money to your current bank account. For more information about refund, please click here >>> https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete. ***If you see a helpful post, please accept it as a solution or give the author kudos. 🙂 Thanks!