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I entered the Tracking number for the wrong item, an unposted one. Can I edit this?

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Contributor

I entered the Tracking number for the wrong item, an unposted one. Can I edit this?

I had two items awaiting dispatch but after I posted one I entered the Tracking number against the other item. I find I can't edit this. I don't want to mark it as Cancelled as I intend to post the item tomorrow. None of the choices on the dropdowns seem to match this situation.

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Esteemed Advisor

Re: I entered the Tracking number for the wrong item, an unposted one. Can I edit this?

@rightbydefault 

 

If I recall correctly, the tracking info can only be edited so once you have your tracking number for the unshipped one, go in and edit it to the correct tracking number. Click the transaction and click Edit Tracking Info button.


Kudos & Solved are greatly appreciated. 🙂