I cannot withdraw money from my pay pal account and transfer to personal bank account

IPA1
New Community Member

Every time I go to hit "collect funds" I'm sent to the transfer screen "from" then "to" but these bars wont allow me to select them at all, they're completely inactive! It says nothing about a review or a freeze on my account. I've logged in and logged out 100 times, updated my bank info, everything I can think of and it is still will not allow any type of transfer! HELP PLEASE!!

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi @IPA1,


Sorry to hear you're experiencing problems withdrawing and welcome to the community. I would suggest clearing your cache & cookies and logging in from another web browser to attempt this withdrawal again. Once there are no limitations or restrictions on your account you should have no problem withdrawing funds. 


Siobhan

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