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I can't withdrawal to my linked debit card

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I can't withdrawal to my linked debit card

I can't withdrawal funds to my linked debit card. the card is linked and activated and when i click transfer money it sends me to link card or bank account page and my debit card is already linked, i link it again and it says done but nothing changes it shows again the same page to link card or bank account and i cleared cashe and history and cookies and tried from a different browser and i still can't withdrawal and i tried from my mobile application and it says we are sorry you can't request payments, unfortunately you are not eligible to  request payments right now. and i don't understand what is the problem so please help me fast.