I can't withdraw my money, because I accidentally upgrade my personal account to Business.

monicabianca
New Community Member

Hello this is regarding downgrading my account. I accidentally upgrade my account to business. Which i dont need. Because of what happened I cannot withdraw my money from PayPal to my bank. They are asking for my business requirements, I already email paypal that my business is just small, im selling my used clothes and my used items thru PayPal, because i know that you are also supporting small online sellers like me. But what happened is very dissapointing. I didnt know that if I upgraded my account to Business it will be this hard. I cannot provide those things you needed to me, because im just renting the house. I dont have business address.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@monicabianca 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.




Advice is voluntary.
Kudos / Solution appreciated.
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