I can't sell my cryptocurrency....
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Why I can't sell my cryptocurrency? Every time I try, this message appears: " There's a problem. Right now, we are not able to complete this transaction. Please try again later." How do I solve this? This is my first time selling. I've put all my info and nothing. Please help.
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Cryptocurrencies
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Same error message here. I bought $15k of Ethereum and Paypal doesn't allow me to sell out of it.
Made several calls to customer service. They claim they are working on this technical issue. But days have past and I still can't exit my position.
I am a bit concerned at this point. I just want to get my money back and never deal with this poorly run company again.
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I was able to sell my entire position about 2 weeks after I posted this comment.
I think their AI algo flagged me because I had made several transfers into Paypal from my bank and my debit card in order to fund this crypto trade.
In order to 'calm down' their AI algo I refrained from logging in to Paypal for several days. Too many logins and sell attempts will throw their algo into lockdown mode. This is a sad state of affairs but it is what you have to deal with as a Paypal customer. Rest assured I took my money out and will never be buying Crypto through Paypal again. I do it elsewhere now.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- My account is suspended with no appeal. in Disputes and Limitations Archives
- My payments has been pending for 3 weeks in My Money Archives
- My crypto in Disputes and Limitations Archives
- refund request in My Account Archives
- Why can I use an ITIN to open a balance account, but not to sell crypto? in My Money Archives