I can’t access my money

[Znbland]

I trade goods with my friends,there is tracking number in the transaction information, and he has received the goods.Why my money on hold and I still need to add shipping information to collect money? Also, when I click ‘access your money’, it will appear “We're experiencing technical difficulties” I sent a lot of emails to customer service, and all of them were replied by robots…

[kernowlass]

@Znbland

Are the funds actually showing in your paypal account balance but pending?

Also how did he pay you eg friends / family OR goods / services for eg.

[Znbland]

My money is ON HOLD,He pays with goods

[kernowlass]

@Znbland

https://www.paypal.com/uk/smarthelp/article/why-are-my-payments-for-non-ebay-sales-pending-and-how-c...