I am unable to release a payment on hold
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I currently have a payment on hold with Paypal after selling something on eBay. I have checked with eBay and the money is not being held there. I have tried to follow the advice in order to mark the item as delivered but there is no option for this on PayPal. Both the courier - UPS, eBay AND the tracking number on PayPal show the item has been delivered, I also have correspondence from the buyer via eBay to say they have received the item. What I would like to know is how do I release this money or at least when will it be released and how on earth are you supposed to mark it as delivered if there isn't an option for that in the drop down. I have tried to start a case in the resolution centre but because I have apparently received the money I'm unable to do that.
I'd appreciate some assistance.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- payment methods gone i cant send payments anymore i even added other forms in Payments Archives
- Your payment was unable to be processed by PayPal. in Payments Archives
- Card Declined in My Money Archives
- Unable to cancel automatic payment set for Spreesy LLC under Payment Methods in Payments Archives
- Unable to set up pre-approved payments error when trying to link Paypal account in Payments Archives