I am not able to Send my money to someone else's Paypal account

magloiremukendi
New Community Member

I tried to send money but it doesn't work. They say I need the owner permission. But I am the owner and I confirmed my account as well.

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @magloiremukendi,

 

I'm sorry to hear that you're unable to send payments. I'm not sure why you're seeing that error on a Personal account. I would suggest reaching out to customer service for some troubleshooting.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this can be resolved quickly!

 

Olivia

 

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