I Sent the money back (not refund) in different e-mail but in same person

nagualdos
Contributor
Contributor

My Customer cancels the order and asks me to refund, I  Sent the money back (not refund)  but copy-paste the e-mail address of him. After 1 day the customer asks me if I refund the money and I send him the Answer, yes, and when I send him the Transaction ID and email he told me that the email was wrong. I Check the emails and I found out is different. But the owner has the same name. And I don't know what to do about it. please how to take my money back? 

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