How long will it take for the payment to be unheld?

Rielyo14
Contributor
Contributor

The Item was delivered 3 day ago. The pay-pal notice says it takes about a day after shipping to get payment. How long should I expect to wait after the item is delivered to get my payment. The help page of pay-pal doesn't really tell me much. Thanks!

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Rielyo14 

 

Was tracking number entered into the transaction? PayPal can't verify delivery if it is not.

 

Sellers/recipients have to add tracking/update order status first to get money sooner:

 

 - Click Activity at the top of the page.

 - Find and click the original payment for the item.

 - Click Add Tracking Info.

 - Select an order status.

 

Then sellers/recipients can ask buyers/senders to “confirm receipt”:

 

 - Click Activity at the top of the page.

 - Find and click the original payment for the item.

 - Click Confirm Receipt.

 - Click Yes to confirm that you received the order.

 

***Not all purchases require receipt confirmation.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

Login to Me Too
3 REPLIES 3
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Rielyo14 

 

Was tracking number entered into the transaction? PayPal can't verify delivery if it is not.

 

Sellers/recipients have to add tracking/update order status first to get money sooner:

 

 - Click Activity at the top of the page.

 - Find and click the original payment for the item.

 - Click Add Tracking Info.

 - Select an order status.

 

Then sellers/recipients can ask buyers/senders to “confirm receipt”:

 

 - Click Activity at the top of the page.

 - Find and click the original payment for the item.

 - Click Confirm Receipt.

 - Click Yes to confirm that you received the order.

 

***Not all purchases require receipt confirmation.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Rielyo14
Contributor
Contributor

Yes I did make sure to include that as soon as the packaging slip was printed. I have tried to contact the buyer to confirm the receipt but they havent gotten back to me.

Login to Me Too

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Rielyo14 

 

If buyer don't respond or doesn't confirm then you'll may need to wait until PayPal releases money in up to 21 days or PayPal can verify delivery with the courier and releases it sooner than 21 days.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.