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I've sold some items on Facebook and have been paid into my PayPal account. The funds are on hold until the items are received - they have been received, but there's no way for my buyer to confirm this so my funds can be released. How can a buyer confirm receipt of goods?
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hello my problem was that i provided tracking number on czech website where you probably couldnt check the status instead of the GLS one, its been 3 days since package was received, ive noticed this today, and even tho i updated the tracking buyer still cant see the confirm button anywhere
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Once the buyer clicks CONFIRM receipt, does this mean the buyer cannot ask for a refund later?
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Hi, the option to confirm receipt of an item appears 48 hours after the transaction. Here's how to confirm that you have received an item:
- Go to www.paypal.com and log in to your account.
- Click Activity.
- Find and click the original payment for the item.
- Click Confirm Receipt.
- Click Yes to confirm that you received the order.
Please note that this must be completed on a computer, rather than the mobile app.
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